Terms and Conditions
Welcome to Sribox! These terms and conditions govern the use of our website. By creating an account with us and using our services, you agree to these terms and conditions.
Acceptance of Terms and Conditions
It is your responsibility to read and understand the terms and conditions outlined here. By accessing, or using our website, you agree to be bound by these terms. If you disagree with any of the terms, please refrain from using our website, or related services.
These terms apply exclusively to your access and use of the website and mobile application of Sribox, which is owned by Maharaja Supermarkets Pvt Ltd. These terms do not alter any other agreements you may have with Sribox for products or services.
Amendments
Sribox reserves the right to amend or modify these terms at any time. If you disagree with any modification, you must immediately discontinue your access to the online store. Continued use of the online store will signify acceptance of the revised terms. We encourage you to review these terms regularly.
Use of the Online Store
Your access to and use of the online store is subject to your acceptance of and compliance with these terms. The online store is intended solely for use by individuals located worldwide. If you choose to access this site from outside the designated regions, you do so on your own initiative and are responsible for compliance with local laws.
You will need an internet connection and may incur charges from your internet service provider or telecommunications company.
Registration
To register with us, you must be over eighteen (18) years of age, and the information you provide must be true, complete, and accurate. Please keep your personal details up to date to ensure our records are correct.
By using the online store, you represent that you are over the age of eighteen (18) and agree to comply with these terms.
To access and use the online store, you must create an account, providing personal details such as:
- Full name
- Residential address
- National Identity Card (NIC) number
- Mobile phone number
- Email address
- Password
You are responsible for keeping your password confidential. If you suspect your password has been compromised, contact us immediately.
Sribox's Right to Suspend or Cancel Your Registration
We reserve the right to suspend or terminate your account at any time if you breach any of these terms. You may cancel this agreement at any time by informing us in writing, after which you must stop using the online store.
Pricing
All products listed on the site will be sold at the retail price unless otherwise specified. Prices will be charged at the time of delivery, and any fluctuation in prices will not result in additional charges or refunds.
Cancellations & Refunds
You may cancel your order at any time before checkout. After dispatch, cancellations cannot be processed. Refunds will be issued according to the payment method used.
Ownership and Intellectual Property Rights
The content on the online store, including information, photographs, and trademarks, is owned by Sribox Pvt Ltd and protected by copyright and intellectual property laws.
You are granted a limited license to use the content for personal, non-commercial purposes. Unauthorized reproduction or modification of the content is prohibited.
Privacy Policy
Sribox is committed to protecting your privacy. The data collected in connection with the online store is processed in accordance with applicable privacy laws. Personal data will not be shared with third parties without your consent.
Availability of the Site
We aim to offer the best service possible, but we cannot guarantee an error-free service. Access to the site may be restricted occasionally for maintenance or new features.
Sribox's Liability
The online store is provided "as is." Sribox disclaims all warranties, including the accuracy, completeness, and availability of the information on the site. Sribox is not responsible for any damages arising from your use of the store.
Limitations of Use
You may not use the site to disseminate unlawful or offensive content, gain unauthorized access to other systems, or violate any laws.
Indemnity
You agree to indemnify Sribox against any claims arising from your use of the services or any breach of these terms.
Third-Party Websites
Sribox is not responsible for the content of any third-party websites linked to our site. You may be subject to the terms of those sites when accessing them.
Product and Service Availability
Product availability may vary, and descriptions and prices are subject to change. We encourage you to review product details before making a purchase.
Governing Law
These terms are governed by the laws of Sri Lanka, and disputes will be resolved under these laws.
Contact Details
For any questions or feedback, please contact us:
📞 +94 76 896 1426
📧 connect@sribox.com
Effective date: January 12, 2026
