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Welcome to SriBox!

SriBox, operated by Maharaja Foods PLC, is committed to protecting your privacy and ensuring a secure and transparent online shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our mobile application.

By accessing or using our services, you agree to the practices described in this policy. If you do not agree with any part of it, please discontinue use of our services. We recommend reviewing this page periodically, as the policy may be updated from time to time.

If you have any questions or concerns, feel free to reach out to us at connect@sribox.com.

What Information Do We Collect?

We may collect the following types of personal information to serve you better:

  • Name, address, and postal code
  • Contact details such as phone number and email address
  • Identity information such as national ID or driving license (where necessary)
  • Demographics like age and date of birth
  • Online activity such as cookies, IP addresses, and browser/device details
  • Purchase history and preferences

How Do We Collect Your Information?

Information You Provide: When you sign up, place an order, respond to a survey, or interact with customer support.

Automated Collection: We use cookies and tracking tools to collect information about how you interact with our services.

Please note: This policy does not cover third-party websites linked through SriBox.

How Do We Use Your Information?

We use your information to:

  • Process and deliver your orders
  • Maintain and manage your account
  • Communicate with you about your orders or support requests
  • Improve our website, app, and user experience
  • Personalize content and offers based on your preferences
  • Send you updates, offers, and promotions (only with your consent)

You can opt out of promotional messages at any time.

How Do We Share Your Information?

Your data may be shared only when necessary and under the following conditions:

  • Delivery Partners: To ensure your SriBox reaches you
  • Internal Use: Within our company and affiliates for service optimization
  • Legal Requirements: When mandated by law or legal process
  • Fraud Prevention: For credit verification and security checks
  • Business Transfers: In case of mergers, acquisitions, or asset sales

We do not sell your personal data to third parties.

Cookies

Cookies help enhance your experience by remembering your preferences. While not mandatory, they allow smoother site navigation.

You can disable cookies in your browser settings, though some features of our site may be limited. Cookies we use do not collect personal data or contain viruses.

Security Measures

We prioritize your security:

  • Data is protected through encryption, firewalls, and secure server technology
  • Systems are regularly updated and monitored
  • Users are responsible for keeping their account passwords secure

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccuracies
  • Request that we stop using your data for direct marketing

To exercise these rights or request more details, email us at connect@sribox.com.